A homeowner who calls a fence contractor on a Saturday morning often reaches a voicemail promising a callback sometime the following week. Fence Haven, a Knoxville-based fencing company, has kept phones staffed by its own team on weekends since opening in June 2025, scheduling estimates on the days homeowners are home to meet a crew.
Founded in June 2025 by Logan Tharp, Fence Haven has grown to a 5.0-star rating across 266 Google reviews while installing wood, vinyl, aluminum and chain link fencing for homeowners and businesses across Knox County. Tharp spent six years with an established local fencing company and ran his own landscaping business before starting Fence Haven. His father, Jayme Tharp, has decades of experience in fence design, sales, and customer service.
Roughly 80 percent of the company's projects involve dogs, an emphasis that shows up in the company's tagline, "All Dogs go to Fence Haven." The owners say that focus is why so many estimate calls come in on weekends, when someone is home to catch the dog testing the fence line.
Fence Haven's calls route to Juan, the company's main point of contact, rather than a shared call center or an automated attendant. Juan answers the line during business hours and also on weekends, and books estimate visits directly on the homeowner's schedule rather than routing the request through a queue. For a fence line a dog keeps testing, or a quote a family wants before hosting a weekend gathering, the same team that answers the phone is the one who shows up to measure the yard and write the estimate.
Fence Haven treats a weekend estimate the same as a weekday one. The crew walks the property in person, marks utility lines, and talks through layout before writing a number, a process built to avoid surprises once installation starts. Doing that walk-through on a Saturday means the homeowner does not have to take a day off work, which is part of why the company maintains the practice even as its schedule fills up.
The practice extends across both sides of the business. Fence Haven splits its work between residential yards, most of them built around pet containment or privacy, and commercial properties such as fenced storage yards and dumpster corrals that need scheduling around a business's own operating hours. Weekend availability lets homeowners get an estimate without taking time off work, and it lets commercial clients schedule outside their own Monday-through-Friday windows. The company's Facebook and Instagram pages carry photos from both weekday and weekend jobs, including the dog-with-fence photos the brand has become known for locally.
Every installation carries a two-year workmanship guarantee, and the company has partnered with Hearth to offer monthly payment plans for homeowners financing a larger project. Most residential installations are completed within two to four days once a design is approved, and the company handles utility marking ahead of each job so digging can start without delay.
Logan Tharp, owner of Fence Haven, said, "Most contractors send weekend calls to an answering service, and by the time somebody calls back, the homeowner has already booked someone else. Juan picks up the phone himself, and if he can get out there Saturday to write the estimate, he does."
Homeowners can read what customers are saying about the company's weekend estimates and dog-focused installations. To schedule a call or a weekend estimate, homeowners and business owners can reach Fence Haven at (865) 300-0574 or fencehaven.com.
About Fence Haven
Fence Haven is a family-owned, owner-operated fencing company that has served Knoxville, Farragut, Maryville and surrounding East Tennessee communities since June 2025. The company installs wood, vinyl, aluminum, and chain-link fencing for residential and commercial properties, with a design process built around how each yard is used, including secure containment for dogs. Fence Haven is licensed and insured and holds a 5.0-star rating across 266 Google reviews. The company offers free estimates, including on weekends, and financing through Hearth. More information is available at fencehaven.com.
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For more information about Fence Haven, contact the company here:
Fence Haven
Logan Tharp
(865) 300-0574
office@fencehaven.com
1500 Cline St NW, Knoxville, TN 37921